Privacy Policy

Effective Date: April 23, 2025

Welcome to ScoopScape (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.scoop-scape.com, interact with our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our site or services:

  • Name

  • Email address

  • Phone number

  • Service address

  • Payment details (processed securely through Stripe)

  • Other information submitted through our contact forms or service scheduler

2. How We Collect Your Information

You provide us with personal data when you:

  • Submit a contact form or request a service quote

  • Schedule a service through our CRM, Sweep and Go

  • Make a payment via our Stripe integration

  • Subscribe to our email newsletter or promotional updates

We do not currently use cookies, but we may implement them in the future to improve user experience and website performance.

3. How We Use Your Information

We use the information we collect to:

  • Deliver and manage our pet waste removal services

  • Process payments securely through Stripe

  • Respond to customer inquiries and requests

  • Send newsletters, updates, and promotional communications (with your consent)

  • Improve the functionality and user experience of our website

4. Payment Information

All online payments are processed through Stripe and integrated via our CRM platform Sweep and Go. We do not store or process your full payment information on our servers.

5. Third-Party Tools and Services

While we do not currently share your personal information with outside third parties for marketing purposes, we do use trusted platforms such as:

  • Sweep and Go – for service management and customer scheduling

  • Stripe – for secure payment processing

6. Marketing Communications

If you subscribe to our newsletter or promotions, we may occasionally send emails with offers, updates, or service news. You can unsubscribe at any time using the “unsubscribe” link at the bottom of our emails.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.

8. Your Data Rights

You have the right to:

  • Request a copy of your personal data

  • Correct or update your information

  • Request deletion of your personal data from our records

To make a request, email us at service@scoop-scape.com.

9. Data Security

We take appropriate steps to safeguard your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: service@scoop-scape.com